Privacy Policy
Last updated: February 2026
1. Introduction
Habita is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information when you use our mortgage brokerage platform.
2. Information We Collect
We collect information you provide directly: name, email, phone number, financial details (income, employment, existing debts), and documents required for mortgage applications. We also collect usage data automatically, including IP address, browser type, pages visited, and interaction patterns.
3. How We Use Your Information
We use your data to process and submit mortgage applications to lending partners, communicate with you about your application status, improve our platform and services, comply with legal and regulatory obligations, and send service-related notifications.
4. Data Sharing
We share your information with lending institutions as part of your mortgage application, service providers who help us operate our platform (hosting, analytics), and regulatory authorities when required by law. We never sell your personal data to third parties for marketing purposes.
5. Data Security
We implement industry-standard security measures including encryption in transit and at rest, secure access controls, and regular security audits. While we strive to protect your data, no method of transmission over the internet is 100% secure.
6. Cookies
We use essential cookies to operate the platform and analytics cookies to understand usage patterns. You can manage cookie preferences through your browser settings.
7. Your Rights (GDPR)
Under the General Data Protection Regulation, you have the right to access, correct, or delete your personal data, restrict or object to processing, request data portability, and withdraw consent at any time. To exercise these rights, contact us at hello@habita.pt.
8. Data Retention
We retain your personal data for as long as necessary to provide our services and comply with legal obligations. Application data is retained for the duration required by Portuguese financial regulations. You may request deletion of your data at any time, subject to legal retention requirements.
9. Changes to This Policy
We may update this privacy policy periodically. We will notify you of significant changes via email or a prominent notice on our platform.
10. Contact Us
For privacy-related inquiries, contact our data protection team at hello@habita.pt